Refunds (2023-01-01)

Return part or all of a previous Open Banking or Manual Bank Transfer payment. Augustus uses instant rails (SEPA Instant, Faster Payments) where available.

Requirements

Available balance (not pending) must cover the refund.
Multiple refunds per order are allowed, up to the original amount.
Set a reserve if you want to guarantee funds for refunds.

Issue a refund

From the Dashboard: Orders → select order → Refund order. Enter the amount and confirm. From the API — pass orderId and optionally an amount and reference:

2023-01-01

import Ivy from '@getivy/node-sdk'

const client = new Ivy()
const refund = await client.refunds.create({
  orderId: 'order_abc123',
  amount: 100,
  displayedPaymentReference: 'display this to user!',
})

Refunds typically arrive instantly but can take up to 2 business days depending on the customer’s bank.

Statuses

Status	Description
`pending`	Initiated, processing.
`succeeded`	Completed, funds returned.
`partially_refunded`	Partial refund completed.
`failed`	Failed — insufficient balance or a technical issue.

Track status in the Dashboard.

Webhooks

2023-01-01

import Ivy from '@getivy/node-sdk'

const client = new Ivy()
const subscription = await client.webhook.subscription.create({
  url: 'https://your-server.com/webhooks',
  events: ['refund.initiated', 'refund.succeeded', 'refund.failed'],
})

Event	Description
`refund.initiated`	The refund has been created and is processing.
`refund.succeeded`	The refund completed successfully.
`refund.failed`	The refund failed.

Basics

Accounts

Incoming Payments

Outgoing Payments

On- / Off-Ramp

Loans

Requirements

Issue a refund

Statuses

Webhooks

​Requirements

​Issue a refund

​Statuses

​Webhooks

Requirements

Issue a refund

Statuses

Webhooks